Towing Service in Mountlake Terrace, WA

ETAs depend on I-5, SR-99, and weather. We quote a realistic window after confirming your exact pin, vehicle type, and situation (stuck in lane vs. safe lot). If you’re blocking traffic, we dispatch lights-on priority and coordinate with WSP/city PD when needed. We’ll text live updates, truck type, and driver name. If conditions change, we’ll tell you straight—no false promises—so you can decide whether to wait, rideshare, or relocate.

AWD/4x4 vehicles risk drivetrain damage if dragged. We default to a flatbed and use manufacturer tie-down points, wheel straps (not axle wraps), and proper key-off transport modes (e.g., neutral tow/transport mode). If a flatbed can’t access you (tight garages, steep drives), we’ll use the non-rolling axle or use go-jacks. We never defeat parking brakes by force. You’ll see us document pre-existing damage and confirm gear/parking status before loading.

Yes, but it’s all about inches. Many apartment/medical garages here are 6'6"–7'0". We bring low-profile dollies, short-bed units, go-jacks, and winch extensions. We’ll guide you on steering unlocks and EV transport modes to avoid dragging tires. If the ramp angle is a problem, we use ramp blocks to reduce approach angle. Expect a slower, careful exit and a surcharge only if extra equipment/time is required—quoted upfront before we move the vehicle.

Absolutely. EVs/hybrids must be winched and transported on a flatbed with charge-safe points and no frame pinch. We confirm transport mode, tow hook locations, and high-voltage caution areas. If the battery is dead and doors are locked, we use non-destructive entry techniques before loading. No “neutral by force” tricks. We avoid jacking on battery trays, use insulated gloves near orange cables, and never lift by control arms. You’ll get clear documentation and photos.

Check for injuries, call 911, and get to a safe spot. Photograph the scene, plates, and road conditions. Tell dispatch if the vehicle leaks fluids or blocks a live lane—priority response rules change. We’ll load without worsening damage, secure loose parts, and deliver to your body shop or our lot. We provide invoice, storage details, and photos for your adjuster. Don’t sign any blank forms. Keep personal items; they’re not “evidence” unless police say otherwise.

Transparent pricing: base hook/load, mileage, and incidentals (winching, dollies, lockout, fuel delivery, storage if applicable). Extras only apply when we use additional gear/time beyond a normal hook. Before we move the vehicle, you’ll see the quote, including after-hours or heavy-duty rates if relevant. No bait-and-switch. If the job scope changes (e.g., deeper ditch than reported), we pause, update the estimate, and get your approval before proceeding.

Not if it’s done right. We don’t lift by control arms, bumpers, or tie rods. Wheel straps, frame-approved points, and slow, controlled winching are standard. For bumper sensors/cameras, we avoid strap contact. AWD/EVs ride flatbed. We photograph pre-existing damage and share it with you. If something happens on our watch, we document, own it, and resolve it through our insurance—not endless runaround. Cutting corners costs more than doing it right.

We handle private property impounds if the property is properly signed and compliant. We’ll verify the authority to tow (owner/manager), document the violation, and photo the scene. Tenants: we won’t tow your guest without property authorization. Vehicle owners: call us—if it’s already impounded, we’ll explain release hours, storage, and proof needed (ID, registration, insurance). We follow local rules strictly—no “gotcha” tows. If it’s not compliant, we don’t touch it.

Rain, black ice, and slush change everything—approach speeds, winch angles, and lane safety. We bring chains when required, use cones/flares where allowed, and load from the safer shoulder. Expect longer ETAs during system storms and early closures. We’ll tell you realistic timing and whether waiting out a cell is smarter. Battery failures spike in cold snaps; we carry extra jump packs and thicker gloves to keep service moving safely.

Yes. We use dedicated chocks, soft loops at triple-tree/frame points, and 4-to-6 tie-down geometry to avoid fork seal stress. No hooks through wheels or exhausts—ever. For scooters/ATVs, we strap low and cross-brace. We load by winch or walk-on ramps depending on clearance. We treat fairings and custom paint like glass: blankets and padded straps. You’ll approve the strap points before we roll so there are no surprises.